Join the MAC Team!
WE ARE HIRING!
Like animals? Love people? Want to make a difference in both their lives?
Join the team at McKamey Animal Center. From animal care and behavior to veterinary and field services, every role helps make our community better for pets and the people who love them.
If you’re passionate, dedicated, and ready to make an impact, apply below.
MAC is a Public Service Loan Forgiveness (PSLF) eligible employer.
McKamey Animal Center is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, sex, age, disability, sexual orientation, disabled veteran status in its employment programs and policies.
MAC recognizes the value of benefits to employees and their families, so we are happy to offer a comprehensive and competitive benefits program.
- Competitive pay – in fact we are one of the areas top paying non-profit organizations!
- Comprehensive medical, dental and vision insurance.
- Group life insurance and AD&D insurance
- Voluntary supplemental insurance – such as hospital, accident, cancer, dental supplement,
short term disability and life and juvenile life insurance, etc. - Retirement Plan – Simple IRA with a 3% match.
- Employee referral program.
- Professional development and certification opportunities.
- Workman’s Compensation.
- Pet bereavement leave.
- Discounted adoption fees.
- Discounted veterinary care, pet supplies and pet food thanks to our generous partners.
- Complimentary euthanasia services for personal pets.
- And much more!
Job Description
Job Title: Animal Care Specialist
Job Classification: PT/FT hourly, non-exempt
Job Relationships: Reports to Animal Care Supervisor
Job Summary: Work within a team setting to ensure the health and well-being of animals being sheltered at MAC. Responsible for daily cleaning, feeding and socialization of animals according to specified protocols, and for maintaining a safe and sanitary facility for animals and people.
Salary: $16.00/hr
ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO::
- Ensure each shelter animal receives appropriate food and water each day, as instructed and trained.
- Clean and/or sanitize animal cages, kennels, holding areas, rooms, hallways and other shelter spaces each day, as instructed and trained.
- Perform laundry, dish washing, and other general care and cleaning duties as assigned.
- Perform animal bathing, grooming, exercising and socialization as assigned.
- Observe, monitor and document the health and behavior of animals as assigned.
- Ensure that every interaction with animals, including caretaking, moving, handling, etc. is done according to fear-free humane techniques as instructed and trained.
- Ensure the most humane living environment for each animal possible.
- Provide daily enrichment activities for animals as assigned.
- Maintain a clean, orderly, appropriately stocked work environment.
- Follow all employee health and safety protocols.
- Ensure that all interactions with the public are positive and professional.
- Actively support and cultivate a positive, humane, professional work environment for fellow staff and volunteers.
- Support supervisory staff in training new employees and volunteers as assigned.
- Other duties as assigned.
Qualifications/Requirements:
Education/Experience:
- High school diploma or equivalent required.
- Must be 18 years of age or older
- Prior animal caretaking experience preferred.
Job Qualifications and Skills:
- Ability to care for all types of animals, including domestic, livestock and wildlife.
- Ability to adhere to all MAC protocols regarding care and feeding of animals, staff safety, animal handling, etc.
- Ability to make sound judgments and to work independently or in a team setting while being faced with a fast-paced environment.
- Ability to communicate effectively with coworkers, supervisors, and the general public.
- Ability to humanely handle animals of all types, and willingness to follow all MAC protocols regarding humane animal handling.
- Flexibility to adapt to changing organizational needs and instructions.
- Volunteers are at the heart of our mission; every team member will interact with volunteers at some level. All staff are expected to work cooperatively with volunteers and treat them with dignity and respect; they donate their time and energy to our cause.
Work Environment:
- Exposure to high noise levels, zoonotic diseases, and animal bites/scratches when handling animals;
- Exposure to cleaning agents;
- Exposure to all weather conditions when outdoors;
- Bending, reaching, and walking up to 8 hours a day.
Physical Activities:
- Regular lifting of up to 50 lbs., with occasional lifting of up to 100 pounds with assistance
- Potential for standing/walking up to ten hours a day
- Various cleaning activities, including scrubbing kennels and cages;
- Various animal handling tasks, including performing physical examinations and humane restraint
- Potential handling of medication and medical tools including syringes and needles •Various animal handling tasks, including performing physical examinations and humane restraint. • Potential exposure to sick, injured, and dangerous animals.
Pre-employment Requirements: The McKamey Animal Center conducts criminal background checks and requires drug testing of all employment candidates.
McKamey Animal Center is an Equal Opportunity Employer
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the position.
Job Type: Part-time/Full-time
Work Location: In person
Job description:
Job Title: Animal Protection Officer
Reports to: Director of Animal Services
Department: Services Animal Services
Job Classification: FT, Hourly
Revised: April 2026
JOB DESCRIPTION
McKamey Animal Center Animal Services Officers are the face of progressive, humane law enforcement in the communities we serve. Officers are responsible for enforcement of state and local animal welfare laws and ordinances, protecting the public from dangerous animals, providing support and resources to pet owners, and assisting animals in need. To be successful in this position, candidates must have strong animal handling skills, the ability to exercise good judgment when dealing with animals and people, a passion for animal welfare and caretaking, and compassion not just for animals but for humans.
SALARY, SCHEDULE AND BENEFITS
- Salary: $18.00 upon hiring, $19.00 upon receiving officer commission
- Schedule: Full time, non-exempt, overnight and weekend shifts required
- Benefits: Medical, dental, holidays, retirement plan
JOB RESPONSIBILITIES (includes, but not limited to):
- Ensure proper application and enforcement of all local and state laws and ordinances concerning the care, use, treatment, selling, licensing, and impounding of animals.
- Ensure compliance with all MAC policies and procedures regarding animal control functions and activities, humane handling, community-focused outreach, etc.
- Ensure appropriate and timely response to complaints, inquiries and requests for service.
- Perform animal cruelty investigations and inspections, including applying for warrants, issuing warnings and citations, conducting crime scene and forensic investigations, participating in judicial proceedings and ensuring all requirements necessary for successful prosecution of offenders.
- Cover any and all assigned shifts, including on-call overnights.
- Ensure proper use, storage, maintenance of equipment assigned to the Animal Services Department and Officers – i.e. vehicles, supplies, animal handling and related equipment, electronics, radio communication system, safety equipment, humane animal traps, etc.
- Maintain necessary records and prepare routine required reports regarding animal control activities, equipment and maintenance inventories, etc.
- Humanely euthanize animals as necessary, and ensure proper maintenance and renewal of necessary permits and licenses for euthanasia drugs, chemical capture agents, etc.; maintain strict control of all pharmaceutical products and their use in accordance with state and federal regulations.
- Advise and support the general public regarding animal control laws and ordinances, animal shelter procedures and responsibilities of pet ownership, and identify opportunities for progressive methods of achieving compliance with animal welfare standards.
- In collaboration with shelter staff, ensure proper management of animals held for protective custody, bite quarantines, rabies testing, etc., and work closely with staff to achieve animal care and population management goals with respect to impounded animals.
- Humanely manage nuisance wildlife calls or complaints.
- Perform other duties as assigned.
Job Qualifications and Skills
- Strong interpersonal skills, ability to relate and confer with staff and the general public.
- Ability to exercise good judgment and decision making when dealing with staff and the public.
- Proven organizational skills with outstanding attention to detail (effective record keeping ability).
- Knowledge of law enforcement techniques, principals, & practices; local & state animal laws and procedures; animal health, care and welfare; and progressive animal control philosophies and practices.
- Strong humane animal handling skills and knowledge of animal behavior and animal medicine, and ability to recognize signs of animal neglect, abuse and cruelty.
- Ability to operate all equipment, tools, technology, vehicles and other tools relevant to job duties.
- Ability to complete physical agility test that demonstrates the candidate’s ability to perform actual or simulated job-related tasks, including, but not limited to, climbing, running jumping fences, crawling under or through small spaces and lifting or carrying heavy objects.
- Ability to humanly handle large, aggressive dogs (> 100 lbs.) along in field situations.
- Ability to acquire certification as a euthanasia technician within 3 months of employment.
- Strong verbal and written communication skills.
- Must be at least 21 years of age (required for insurance purposes), have a valid driver’s license and insurable driving record.
- Must live within 20 miles of the Center to ensure a 30-minute response time for emergencies.
Education and Experience Required
- High school diploma is required, Bachelor’s Degree preferred.
- Experience in animal protection, investigation, law enforcement, or equivalent strongly preferred.
Physical Demands and Working Conditions
The conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Combination of office setting and outdoor field work, with associated exposure to weather conditions.
- Potential exposure to high noise levels, zoonotic diseases, and animal bites/scratches when handling animals.
- Must be able to lift over 50 pounds, up to 100 pounds with support.
- Potential exposure to sick, injured, and dangerous animals.
- Must be able to respond to emergency situations and calls for service at any hour.
- Potential for standing/walking/bending up to eight to ten (8-10) hours a day.
- Must be able to performing physical tasks like animal restraint, physical examinations of animals, scrubbing cages, cleaning floors and more.
- Must have quick reflexes and ability to use both hands simultaneously (example: open cage door while handling animal, react to escaping animal).
- Must have ability to bend and squat in order to leash/harness, and/or pick up an animal.
- Must have ability to see well enough to move safely around the building, distinguish animal body language, read instructions, and read an animal’s paperwork.
- Must have ability to hear if an animal is giving warning signs, such as growling, yelping or hissing.
- Must have ability to effectively communicate verbally.
McKamey Animal Center is an Equal Opportunity Employer. We reserve the right conduct criminal background checks and requires drug testing of all employment candidates.
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Work Location: In person
JOB DESCRIPTION
The Behavior and Enrichment Specialist supports the Behavior and Enrichment Manager in ensuring the emotional and behavioral well-being of every animal sheltered at McKamey Animal Center, helping to assure every pet MAC places is a safe companion for the public and supporting the community we serve in healthy and safe animal caretaking. MAC is committed to not euthanizing animals for space, but as an open admissions agency we frequently deal with animals that are ill, injured or unsafe for placement. As such, the successful candidate must be able to compassionately, thoughtfully and transparently participate in team discussions regarding individual animals’ behavior and safety, kennel presentation, and quality of life. Working collaboratively with staff and volunteers, the successful candidate will help assess animals (primarily dogs) for determination of appropriate placement pathways, implement behavior modification and stress reduction plans to improve the adoptability of animals when possible, assist animal care staff in making space for incoming animals, and ensure that animals receive appropriate enrichment and socialization throughout their shelter stay.
SALARY AND SCHEDULE
- Hourly Rate: $16+ dependent on experience/certification
- Schedule: Flexible, weekend and evening hours likely
- Benefits: Medical, dental, holidays, retirement plan
JOB RESPONSIBILITIES (includes, but not limited to):
- Follow established protocols and procedures for assessing behavior of sheltered animals in order to determine and expedite proper placement pathways.
- Participate in training and behavioral modification efforts to increase sheltered animals’ adoptability.
- Provide enrichment for sheltered animals in accordance with established protocols.
- Assist with movement of animals within the shelter to ensure open space for incoming animals.
- Support the public in preventing and resolving behavior challenges that otherwise might result in relinquishment.
- Help train staff, volunteers and the general public on topics including, but not limited to, safe and humane animal handling, enrichment and behavior, delivery of enrichment programs, playgroups, behavior assessment and monitoring, and support for clients with concerns about behavior issues.
- Assist staff and volunteers in the performance of their respective job responsibilities related to animal behavior and enrichment, and promote the development of related skills.
- Help ensure that MAC maintains compliance with applicable provisions of the Association of Shelter Veterinarians’ Guidelines for Standards of Care in Animal Shelters.
- Accurately maintain records and daily paperwork, behavioral statistics and other records and data.
- Ensure highest standards of professionalism and customer service whenever interacting with others.
- Work closely with MAC veterinary, animal services and animal care staff and volunteers to ensure the highest standards of animal health, welfare and lifesaving.
- Support the humane euthanasia of animals behaviorally unsuited for placement in the community.
- Assist with daily care, movement and cleaning of sheltered animals, as required.
- Perform other duties as assigned.
Job Qualifications and Skills
- Demonstrable knowledge of basic domestic animal care and safe/humane animal handling required.
- Strong animal handling skills and demonstrated understanding of basic animal health, care and welfare issues required.
- Must be computer savvy.
- Ability to maintain composure in an often stressful and emotional work environment.
- Ability to make sound judgments and work independently and in a team setting in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
- Proven organizational skills and attention to detail, and effective record keeping ability.
- Ability to relate to and confer with Veterinarians, shelter leadership, co-workers and the general public in a positive and constructive manner at all times; ability to exercise good judgment when dealing with the public and when making decisions in the absence of leadership.
- Ability to effectively train and mentor others.
Education and Experience Required
- Candidates with or working towards CPDT, IAABC or other professional certification in animal behavior/training strongly preferred.
- Minimum of 1 year dog training/handling experience required.
- Expertise in cat training/behavior desirable.
- At least 1 year experience working/volunteering in an animal shelter or similar setting preferred, including experience evaluating the behavior of dogs.
- Demonstrable knowledge of current animal welfare issues.
- Fear free certification highly desirable (required within first 90 days).
- Must be comfortable handling reptiles, birds, farm animals, equines and other species.
- High School diploma required.
- Valid driver’s license and insurable driving record required.
Physical Demands and Working Conditions
The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Potential for standing/walking/bending up to eight to ten (8-10) hours a day.
- Must be able to performing physical tasks like animal restraint, physical examinations of animals, scrubbing cages, cleaning floors and more.
- Must have quick reflexes and ability to use both hands simultaneously (example: open cage door while handling animal, react to escaping animal).
- Occasional lifting of up to a hundred (100) pounds with assistance.
- Ability to bend and squat in order to leash/harness, and/or pick up an animal.
- Ability to see well enough to move safely around the building, distinguish animal body language, read instructions, and read an animal’s paperwork.
- Ability to hear if an animal is giving warning signs, such as growling, yelping or hissing.
- Must not have strong allergies to dogs, cats or other companion animals that can’t be managed by medication, or to chemicals used in grooming or cleaning. Must not be highly allergic to peanuts/ peanut products including peanut butter, dairy/meat products, or grains, etc, (used in animal feed).
- Exposure to high noise levels, zoonotic diseases, and animal bites/scratches when handling animals.
- Exposure to all weather conditions when outdoors.
McKamey Animal Center is an Equal Opportunity Employer. We reserve the right conduct criminal background checks and requires drug testing of all employment candidates.
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Work Location: In person
JOB DESCRIPTION
Foster care providers are a lifesaving support team for the McKamey Animal Center, and they play an essential role in helping MAC fulfill its mission: Saving Animals, Helping People. The Foster Specialist is responsible for supporting all aspects of foster activity and engagement, from posting and placing available animals to recruiting, on-boarding, supporting and overseeing foster partners, in accordance with the most current and progressive industry standards. The successful candidate must love people (and animals!), must be adept at interacting with all types of passionate personalities with professionalism and empathy, must be detail oriented and computer savvy, must have the ability to effectively multitask and must be a positive, enthusiastic “face of McKamey” for MAC’s foster program.
SALARY, SCHEDULE AND BENEFITS
- Salary: $16.00/hr
- Schedule: Full time, Non-exempt – must be available to work weekends, evenings and holidays as assigned
- Benefits: Medical, dental, vision, holidays, paid vacation, retirement plan
JOB RESPONSIBILITIES (includes, but not limited to):
- Recruit, onboard and train new foster partners in accordance with Center policies and procedures.
- Assess and schedule foster activities to ensure compliance with the highest standards of customer service and animal welfare.
- Support the assessment and improvement of foster policies and procedures to improve the strength and effectiveness of the program, and help develop new policies and procedures as needed to assure foster parent and animal health and safety.
- Regularly communicate with foster parents, both in writing and in person/virtually, to maintain the highest levels of engagement.
- Utilize social media and other tools to continuously increase engagement with foster partners.
- Maintain appropriate databases and perform all appropriate record keeping functions.
- Support foster partner recognition and engagement events.
- Assist with various community outreach activities.
- Manage interactions with foster partners effectively, with compassion, empathy and professionalism.
- Process adoptions, issue tags and city licenses, and manage donations in accordance with MAC processes and procedures.
- Actively work to expand the diversification of MAC’s foster partner corps.
- Handle the foster emergency phone, ensuring that foster partners have the resources they need to effectively deal with emergencies.
- Apply basic animal care knowledge to identify potential medical and behavioral concerns as relayed by foster partners, and provide sound guidance and advice.
- Ensure that foster animals receive all necessary veterinary care, including vaccinations, medical treatments and checkups, etc. (including administering vaccines and medications as needed).
- Other duties as assigned.
Job Qualifications and Skills:
- Must have the ability to effectively interact and communicate with all types of personalities with compassion and professionalism.
- Must have outstanding interpersonal skills, and the ability to communicate effectively with a wide variety of personality types.
- Must be highly organized and able to juggle demands on time and multitask effectively.
- Must have excellent time management skills, scheduling flexibility and the ability to attend day/evening/ weekend events as needed.
- Must be computer and social media savvy.
- Must be able to use sound judgment when dealing with confidential information and the general public.
- Must be able to properly and safely administer vaccinations and medications.
- Must have strong animal handling skills and knowledge of basic animal medical and behavioral concepts.
Education and Experience Required
- High school diploma required.
- 1 year working with volunteers or the general public in some capacity required (ideally in an animal welfare setting) preferred.
- Minimum 6 months working with animals in some capacity (ideally in an animal welfare setting).
- Must be at least 21 years of age (required for insurance purposes), have a valid driver’s license and insurable driving record, and the ability to drive animal transport vehicles.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Potential for standing/walking/bending up to eight to ten (8-10) hours a day.
- Quick reflexes and ability to use both hands simultaneously (e.g. opening cage door while handling an animal).
- Occasional lifting of up to a hundred (100) pounds with assistance.
- Ability to bend and squat in order to leash/harness, and/or pick up an animal.
- Ability to cope with a very loud environment due to animal noises.
- Must not have strong allergies to dogs, cats or other companion animals that can’t be managed by medication, or to chemicals used in grooming or cleaning. Must not be highly allergic to peanut butter.
- Ability to deal with strong and unpleasant odors and feces.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Office setting, computer use up to eight (8) hours a day with regular breaks.
- Exposure to high noise levels, zoonotic diseases, and animal bites/scratches when handling animals.
- Exposure to all weather conditions when outdoors, and to different environments when attending functions outside the Center.
McKamey Animal Center is an Equal Opportunity Employer. We reserve the right to conduct criminal background checks and requires drug testing of all employment candidates.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
The Medical Care Specialist is tasked with helping the Veterinary and Animal Care teams at McKamey Animal Center ensure that animals are properly vaccinated, medicated, and receive other necessary veterinary attention. They also support vaccine clinics and other services for the general public, and may assist the Veterinary team with other activities. Day-to-day responsibilities typically include performing examinations on incoming animals and providing vaccinations; preparing and distributing medications to sheltered animals; and serving as a liaison between MAC’s Veterinary Team and the Animal Care Team to ensure that animal medical needs are being met.
SALARY AND SCHEDULE
· Hourly Rate: $16.00
· Schedule: Flexible, weekends and evening work likely
· Benefits: Medical insurance, dental insurance, vision insurance, holidays, retirement plan, Paid Time Off
JOB RESPONSIBILITIES (includes, but not limited to):
· Perform examinations of incoming animals and ensure that they are properly vaccinated.
· Ensure that medications for sheltered animals are accurately and timely administered.
· Ensure that all relevant data input and paperwork is completed, and that charts and log sheets are accurately maintained.
· Provide ongoing support to animal care and animal services staff to ensure that animal medical needs are appropriately identified, recorded and addressed.
· Assist in treatment of Center animals by performing and documenting routine health checks, including drawing and processing diagnostic work; identifying, properly documenting and treating common medical conditions, as prescribed by a veterinarian; and properly assessing and following written protocols for ill/injured animals while providing supportive care.
· Support community outreach activities like vaccine/microchip clinics as assigned, assuring the highest quality animal care and customer service support.
· Communicate effectively and compassionately with other staff, supervisors and the general public, and ensure the highest standards of professionalism and customer service whenever interacting with others.
· Work closely with MAC veterinary, animal services and animal care staff to ensure the highest standards of animal health, welfare and lifesaving.
· Perform humane euthanasia in accordance with shelter standards, as required
· Perform other duties as assigned.
Job Qualifications and Skills
● Strong animal handling skills and demonstrated understanding of basic animal health, care and welfare issues.
● Ability to safely and humanely medicate animals.
● Ability to appropriately and ethically manage and disseminate prescribed veterinary drugs.
● Computer savvy.
● Ability to maintain composure in an often stressful and emotional work environment.
● Ability to make sound judgments and work independently and in a team setting in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
● Proven organizational skills and attention to detail, and effective record keeping ability.
● Ability to relate to and confer with Veterinarians, shelter leadership, co-workers and the general public in a positive and constructive manner at all times; ability to exercise good judgment when dealing with the public and when making decisions in the absence of leadership.
Education and Experience Required
● High School diploma required.
● Minimum of 2 years of work experience in an animal shelter, veterinary practice or similar setting required.
● Formal veterinary assistance/technician training strongly preferred.
● Demonstrated proficiency in animal medical care, including drawing blood, administering vaccinations and medications, and safely securing animals for veterinary procedures.
● Fear free certification highly desirable.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
● Potential for standing/walking/bending up to eight to ten (8-10) hours a day.
● Must be able to performing physical tasks like animal restraint, physical examinations of animals, scrubbing cages, cleaning floors and more.
● Must be proficient in handling syringes and needles.
● Must have quick reflexes and ability to use both hands simultaneously (example: open cage door while handling animal, react to escaping animal).
● Occasional lifting of up to a hundred (100) pounds with assistance.
● Ability to bend and squat in order to leash/harness, and/or pick up an animal.
● Ability to see well enough to move safely around the building, distinguish animal body language, read instructions, and read an animal’s paperwork.
● Ability to hear if an animal is giving warning signs, such as growling, yelping or hissing.
● Ability to effectively communicate verbally.
● Ability to cope with a very loud environment due to animal noises.
● Must not have strong allergies to dogs, cats or other companion animals that can’t be managed by medication, or to chemicals used in grooming or cleaning. Must not be highly allergic to peanut butter.
● Ability to deal with strong and unpleasant odors and feces.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
● Exposure to high noise levels, zoonotic diseases, and animal bites/scratches when handling animals.
● Exposure to all weather conditions when outdoors.
McKamey Animal Center is an Equal Opportunity Employer. We reserve the right conduct criminal background checks and requires drug testing of all employment candidates.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
JOB DESCRIPTION
Volunteers are a lifesaving support team for the McKamey Animal Center, and they play an essential role in
helping MAC fulfill its mission: Saving Animals, Helping People. The Volunteer Manager is responsible for
overseeing all aspects of volunteer activity and engagement, ensuring an atmosphere of mutual respect and
cooperation. The Volunteer Manager actively recruits, on-boards and trains new volunteers, ensures that
volunteers have the tools, information and support they need to perform assigned tasks, actively participates in
all events and activities involving volunteers, and ensures that volunteers are a support to, and feel supported
by, MAC staff. The successful candidate must love people (and animals!), must be adept at interacting with all
types of passionate personalities with professionalism and empathy, must be eager to help engage volunteers in
support of all aspects of the Center’s work, and must be a positive, enthusiastic “face of McKamey” for
volunteers both inside and outside the Center.
SALARY, SCHEDULE AND BENEFITS
• Salary: $40K to $44K /commiserate with experience
• Schedule: Full time, Non-exempt.
• Benefits: Medical, dental, holidays, paid vacation, retirement plan
JOB RESPONSIBILITIES (includes, but not limited to):
• Recruit, onboard and train new volunteers in accordance with Center policies and procedures.
• Supervise and schedule volunteer activities, whether remote or in person, to ensure compliance with
the highest standards of customer service and animal welfare.
• Ensure that volunteers are available to support critical shelter needs like transports, adoption events,
donor recognition activities, enrichment projects, and more.
• Cultivate and preserve an atmosphere of mutual respect and appreciation between staff and volunteers
to ensure that volunteers are actively and effectively helping staff to accomplish their work.
• Continuously assess, update and improve volunteer policies and procedures to improve the strength
and effectiveness of the program.
• Develop new policies and procedures as needed to assure volunteer health and safety and maximize
program effectiveness.
• Regularly communicate with volunteers, both in writing and in person/virtually, to maintain the highest
levels of engagement.
• Advocate internally for volunteer needs and desires, and communicate shelter needs and policies
effectively to volunteers.
• Manage conflicts (between volunteers and between staff/volunteers) effectively, with compassion and
professionalism.
• Maintain volunteer database and perform appropriate recordkeeping functions.
• Schedule and coordinate volunteer recognition and engagement events.
• Assist with various community outreach activities.
• Actively work to expand the diversification of MAC’s volunteer corps.
• Other responsibilities as assigned.
Job Qualifications and Skills:
● Must have strong leadership capabilities, and the ability to effectively interact and communicate with all
types of personalities with compassion and professionalism.
● Must have outstanding interpersonal skills, and the ability to communicate effectively with a wide
variety of personality types.
● Must be highly organized and able to juggle demands on time and multitask effectively
● Must have excellent time management skills, scheduling flexibility and the ability to attend
day/evening/ weekend events as needed.
● Must be computer savvy.
● Must have the ability to use sound judgment when dealing with confidential information and the
general public.
● Must have strong animal handling skills.
Education and Experience Required
● High school diploma required.
● Minimum 2 years working with volunteers or the general public in some capacity required (ideally in an
animal welfare setting).
● Minimum 1 year working around animals in some capacity (ideally in an animal welfare setting).
● Must be at least 21 years of age (required for insurance purposes), have a valid driver’s license and
insurable driving record, and the ability to drive animal transport vehicles.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
● Potential for standing/walking/bending up to eight to ten (8-10) hours a day.
● Quick reflexes and ability to use both hands simultaneously (e.g. opening cage door while handling an
animal).
● Occasional lifting of up to a hundred (100) pounds with assistance.
● Ability to bend and squat in order to leash/harness, and/or pick up an animal.
● Ability to cope with a very loud environment due to animal noises.
● Must not have strong allergies to dogs, cats or other companion animals that can’t be managed by
medication, or to chemicals used in grooming or cleaning. Must not be highly allergic to peanut butter.
● Ability to deal with strong and unpleasant odors and feces.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters
while performing the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
● Office setting, computer use up to eight (8) hours a day with regular breaks.
● Exposure to high noise levels, zoonotic diseases, and animal bites/scratches when handling animals.
● Exposure to all weather conditions when outdoors, and to different environments when attending
functions outside the Center.
McKamey Animal Center is an Equal Opportunity Employer. We reserve the right conduct criminal
background checks and requires drug testing of all employment candidates.
Contact Us
McKamey Animal Center
4500 N. Access Rd.
Chattanooga, TN 37415
(423) 305-6500
McKamey Animal Center was founded in 2008, serving the pets and people of the cities of Chattanooga, Red Bank and Lakesite, Tennessee. MAC is a registered 501(c)3 nonprofit charitable organization.
